Privacy policy | T&C’s | Delivery

Who we are

At Picture The Print we offer a first class service from start to finish.
We pride ourselves on our customer service and top quality printing that is all carried out in house.
We have a great range of high quality clothing that is funky, young and at a great price point.
And most of our products can be printed within 1 hour.

Why not drop into our Leeds store

Picture The Print
10 Queens Arcade

Leeds

LS1 6LF


Tel: 0113 3180 105

Email: info@picturetheprint.com

Opening Times

Monday: 10.00-5.30
Tuesday: 10.00-5.30
Wednesday: 10.00-5.30
Thursday: 10.00-5.30
Friday: 10.00-5.30
Saturday: 10.00-5.30
Sunday: CLOSED

Privacy Policy

Orders & Membership

We collect; store; modify; use and transmit personal data for their own specific purposes towards the justification and settlement of the user’s contract or contract relationships, including personal customer advice and support, and to protect the legitimate business interests of Picture the print.
When necessary, we will transmit personal data to third parties (such as delivery companies). Only information that is needed to carry out it’s task will be transmitted and used.

If a user agrees to the forwarding of newsletters, then they will receive the newsletter content via  Picture the print.

Usage Of Online Offers
 Picture the print collects and uses personal user data due to legal obligations or when permission from a user is given, for the reason of content-wise alterations or changes to the contractual relations with the user in terms of the usage of tele-media.
As far as necessary, Picture the print collects and uses personal data in order to enable users to operate their online service; for accounting; further legally permissible cases or with the users consent.
 Picture the print collects and uses data contained in log-files that the user’s internet browser transmits to us. The data we receive is the user’s browser type/version; operating system; referring URLs; hostname (IP address) of the accessing computer and the time of server inquiry. In order to ensure the safe communication of the Picture the print online service- it is not necessary for  Picture the print to use the data collected in connection with the specific user. Therefore, after statistical evaluation the data will be deleted and not used in connection with the user.

Usage Of Cookies
For the reason of improving Picture the print online service, the commonly-named system of ‘cookies’ are used. Cookies are text files, which are stored on a users computer when they visit a website. Cookies are used either once or over a longer period of time to use a user’s recurring attitudes within the Picture the print site to their benefit- in terms of personalising the Picture the print online experience and it’s functions and tools towards individual user’s needs. The text files contain no address data or other personal information.  Picture the print will not link data found in these text files with other data sources. Cookies serve to further our analysis of web-page usage and enables us to make our service more user-friendly; more effective and safer.

Deactivation of Cookies
Users can set their web browser to halt the storage of the data files known as cookies. In some cases this can lead to certain services and website functions to become unusable.

User Rights To Access Personal Information
Visitors and users of Picture the print web page can request access to any information held about them and it’s origin; any recipients of their data and the reason for the storage of such data.

T&C’s

Using Our Website
The content of this site is copyrighted and owned by us. You are permitted to view/print any individual pages for your own personal use. Usage for any other purpose must be confirmed by us in a form of written permission. Site features and it’s operation may be limited or restricted by us at any time.

Copyright
Please make sure you have the right to reproduce the picture you are supplying to us into print. In case of private photos it is the person that presses the camera button that has the copyright to the photo. If you are planning to use the photo where you are not sure if you do have the right please contact the author/source of the image and confirm that usage of their photo is not prohibited for this purpose.
We can not be held liable for any breach of copyright law based on the asumption that the customer has obtained right licence before placing the order which is acknowledged at the last stage of the order.
We reserve the right to refuse reproduction of your image for any other reason (including adult content, racial discrimination, poor quality). In such case you will receive full refund.

Supplied Artwork
We make every effort to make sure your image is reproduced in best possible way.
The colour reproduction may vary from your screen as it is based on a different way of displaying colour and depends largely on monitor and operating system settings.

Your Personal Information
To fulfill your order we need to collect some personal information from you. This will include your name, address and contact details. We need this information to fulfill your order and/or contact you if there are any problems. Our servers automatically for security/statistical/martketing purposes record the information about your IP address, geographical information, your browser/operations system type. Your details are treated as strictly confidential and are not shared with any third party excluding for delivery arrangements.

Payments/Prices

All our prices include VAT at the current rate.
We do not see or store your credit/payment details. If you need any additional information regarding their policies, please refer to www.paypal.com.
As standard we ship your product as soon as your payment has cleared.

Returns
We would like you to enjoy your cavas prints. We can not accept the cancellation or changes to bespoke products, which are printed solely for you from your own photos.

Full refund will be issued or replacement sent if:
– Goods are damaged in transport.
– Items are lost in the post.
– There are quality issues with the canvas/frames but not related to the colour/resolution.

What does not qualify for quality based refund/replacement:
– Colour variation between your monitor and product.
– Low quality prints- this is based on your provided artwork and its quality.

Goods that are not faulty and printed to the customer’s specification cannot be returned or exchanged as they are produced to the customer’s requirements unless the garment is faulty or there is an issue with the design. Our aim is to provide 100% customer satisfaction, so if this is the case you must contact us within 7 days of delivery and provide clear evidence of the defect. If we are satisfied that there is a defect in the garment provided we will endeavour to resolve the issue by way of a replacement or full refund. 

Our decision is final.

Delivery Info.

We aim to dispatch your finished prints and printed clothing within 1-2 working days after your proof approval.

Once dispatched please allow up to 2-4 working days for delivery of your order.

To offer best delivery schedule a combination of services are used depending on the size/weight of your order.


This includes but is not limited to: Royal Mail, Royal Mail Special Delivery, Parcel Force Service, APC Overnight.

You design it, We print it.